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North Dublin Chamber of Commerce (NDCC) Privacy Statement


1. Types of information collected by NDCC

We collect and further process two types of information:

"Personal Data"
This is data that identifies you or can be used to identify or contact you and may include your name, address, e-mail address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to use and we use it to deliver NDCC services and information to you. NDCC collects personal data in the following circumstances.

NDCC member are asked to nominate named contacts in their business/ organisation with whom NDCC may communicate with to provide NDCC services. These contact details are collected on a business to business basis and the legal basis for such data protection is to facilitate the necessary performance of services.

In addition, member companies may provide employee details to NDCC when seeking training services from NDCC.

Other personal data processed by NDCC are for attending NDCC events and training courses, and communicating with policy, media and other stakeholders with whom NDCC communicates as part of its role as a lobby organisation.

We will also have supplier contact details which will contain individual names.
In addition, NDCC processes personal data of employees.

The NDCC websites are not intended for children and we do not knowingly collect data relating to children.

"Non-Personal Data"
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

2. Purposes for which we hold your Information

Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Personal Data:
We will process any Personal Data you provide to us for the following purposes

  • to contact you if we are to respond to any communications from you
  • to confirm your identity to process any orders from you i.e. membership application, event bookings, training or publication purchase
  • to review and update our membership contact details
  • to notify you of changes and updates to our services and to our websites
  • to be used in statistical reporting regarding our web activities
  • to provide you with eZines and newsletters for which you subscribe (please see section 6 for further details)
  • to provide you with training which either you or your employer have requested
  • to display your company and contact information in the Member directory, member adverts and/or member spotlights section NDCC website (if you have chosen to participate).

Members
NDCC uses member contact and other relevant personal information to provide membership services to members.

It is core to NDCC membership services that NDCC communicates with its members to keep them informed and up to date on what we are doing on their behalf and to seek their views and input (including membership surveys) on issues of relevance.

While NDCC member interactions are business to business, they contain - principally via member contact details - some personal data. The relevant legal basis for processing any such personal data in NDCC member communications is a membership necessity.

NDCC provides information, training and events to non-members who enquire, generally via the website in the first instance. Non-members may also contact NDCC via the phone or via personal interaction with an NDCC representative. Non-members includes individuals attending NDCC training or events in their personal capacity. We rely on consent and contractual necessity for those communications


Events
When you attend an NDCC event, we will need your name, email address, payment information and, in some cases, your dietary preferences. This information is necessary and used by us in organising and administering the event. We delete event attendance data within a maximum of 24 months.  If the event is an annual event we will hold your contact details to let you know when it is next being held. We normally handle NDCC events ourselves but individual NDCC trade associations occasionally use event managers who are GDPR compliant. Where this happens, we ask those external event managers to display their privacy statement to those with whom they interact with on NDCC's behalf. If you are a speaker at an NDCC event, we will publicly promote your involvement via Twitter, LinkedIn, media interviews, emails and webinars. This data may continue to be processed by those platform providers after the event has ended.


3. Disclosure of information to third parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we occasionally inform third parties - usually sponsors of NDCC events and initiatives - of the number of unique users who visit our websites, the demographic breakdown of our community users of our websites, or the activities that visitors to our website engage in while on our website.

We will not disclose your Personal Data to third parties unless you have consented to our doing so. We will, however, disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court, workplace relations forum, regulatory order, or other statutory requirement.

4. Security
Your Personal Data is held on secure servers using Wild Apricot membership management system which is hosted by Amazon Web Services. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. Any transmission of data is therefore at your own risk.
Credit card details processed on line are via a secure on-line payment and NDCC does not have access to this information.

5. Retention

Members
We keep employer relations files for seven years from file closure.
We keep member contacts for as long as the member organisation remains an NDCC member and we review contact lists annually across NDCC.
We keep finance information for invoicing purposes for seven years as required by revenue.

Non-members
We keep non-member personal data for the duration of the training or event you have attended.
We retain contact details for events for up to 24 months after the event attended by the non NDCC member. This allows us to let you know when the event is next held which maybe annually.

We will keep training data for as long as is necessary to provide the training in question and to deal with outstanding financial or attendance details.

Where you as a non-member have enquired about NDCC services and have consented to us communicating further with you we will keep your contact details for up to 24 months.

If you unsubscribe from NDCC communications, we will delete your contact details promptly.

6. Newsletters and eZines
You can subscribe to newsletters and eZines on our website, by completing the relevant online subscription forms. When you complete these forms, we record and save the content you input. We use this data to:

 1. send you the newsletters; and

 2. analyse the number of subscribers and the types of industries that are interested in our publications in order to tailor future content.  


If you want to stop receiving our newsletters or eZines, you may do so at any time by using the Unsubscribe link in every issue. Your email address may be retained to ensure you no longer receive communications from which you have unsubscribed.

7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our site.

8. Your rights
NDCC membership rights are set out in the NDCC membership contract. As a non-member, when we use your personal data to provide you with NDCC non-member services (such as events, information or training), you have the following rights: The right to;

  • be informed about processing of your data – which this Privacy Statement does
  • access your personal data
  • object to personal data processing
  • object to any direct marketing – either use the ‘unsubscribe’ button on our emails or contact us directly by email to dataprivacyoffice@NDCC.ie
  • personal data portability – if and when it arises
  • have your data rectified if its inaccurate
  • erasure (in some circumstances)
  • have your data restricted or blocked from processing where appropriate

To exercise any of these rights, please email us at NDCC@DCU.ie.
If you are not happy with the way we have handled your data, and are unable to resolve the issue with us personally, you can complain to the Data Protection Commissioner

9. Changes to the privacy statement
Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail, and you will have a choice as to whether or not we use your information in the new manner.

10. Questions
If you have any questions regarding the above statement please contact us at NDCC@DCU.ie

Adopted by NDCC Council meeting 6th November 2019

ABOUT ASSOCIATION

North Dublin Chamber represents the interests of businesses, both large and small, in the region. As the premier networking organisation in North Dublin, the Chamber offers significant opportunities to promote your business and network with other members

CONTACTS

email@ndcc@dcu.ie
Phone:
+353 1 539 0449
Address: Bea Orpen Building, Dublin City University, Dublin 9

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